Privacy Policy

Overview

FineCrest Atelier (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. This policy applies to our website, classes, and related services.

Information we collect

• Contact data: name, email address, phone number when you submit our contact form or register an account.
• Transaction data: selected classes, cart contents, and payment confirmation details processed by our payment provider.
• Usage data: pages visited, preferences (such as theme), device type, and approximate location derived from IP address.
• Cookies: essential cookies for session continuity, theme, cart, and cookie consent state.

How we use information

• Provide and improve classes and website features.
• Respond to inquiries and provide support.
• Process enrollments and maintain studio safety rosters.
• Comply with legal obligations and enforce our terms.

Sharing of information

We do not sell your personal information. We share information only with:

• Payment processors to complete transactions.
• Service providers for web hosting, email, and analytics under confidentiality obligations.
• Authorities when required by law or to protect rights and safety.

Data retention

We retain information for as long as necessary to provide services and comply with legal requirements. We minimize retention of unused data.

Security

We implement administrative, technical, and physical safeguards, including access controls, encrypted transport (HTTPS), and staff training on data handling. No method is completely secure; we continuously improve our controls.

Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing.

Cookies

We use essential cookies for preferences (theme, cart, consent) and analytics cookies with your consent where required. You can control cookies in your browser settings. See our cookie banner for details.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us data, contact us to delete it.

Contact

Questions about this policy? Email [email protected] or call +1 (415) 555-0183.